SampleServe Sampling and Reporting Digital Solution

Last Updated: September 25, 2018

This privacy policy (the “Policy”) describes how Sample Serve, Inc. (“SampleServe” “” or “we/our/us”) collect, use and share personal information that we collect from you as a user of the SampleServe website, products, services or applications (together, the “Services”).This policy is subject to those laws that may be more strict than as outlined here.

Please carefully review the following to understand how we will collect, use and store your personal information. The Policy also describes your options regarding use, access and correction of your personal information.

Protection of Your Personal Information
SampleServe takes the security of your personal data very seriously. We strive to protect your information by taking appropriate physical, technical and organizational measures to safeguard against unauthorized or unlawful access, use, processing or alteration of the personal information that we obtain from you through our Services and against any breaches or loss of such personal information, such as anonymization, pseudonymization, encryption (such as encrypted by Transport Layer Security [HTTPS] during transmission), restricted access, and other such measures. To be frank, no system or technology is completely secure. Please protect your usernames and passwords to help prevent anyone from accessing your accounts and your personal information. If you become aware of a technical vulnerability affecting SampleServe services, please contact us immediately at We are not responsible for the security of any independent third-party applications and services or the data those third-party applications and services may collect about you. Please request those third parties provide information on how they keep your data secure.

Your Rights
The laws relating to the privacy and protection of your personal data are continuing to evolve. SampleServe recognizes that you have inalienable and justifiable rights to your own personal information. We recognize your right to object to certain types of processing, including direct marketing (i.e. receiving emails from us notifying you about other services which we think will be of interest to you or being contacted with varying potential opportunities). We also recognized your right to be informed about how we use your data. This Policy is intended to provide you with clear, transparent and easily understandable information about how we use your information. We want to be sure you are aware and can check that we are using your information in accordance with data protection law. We recognize your right to have your information corrected if it is inaccurate or incomplete. Additionally, should you want your information to be deleted, we can remove your information that we hold. We also recognize your right to withdraw consent. If you have provided us with consent to use your information, you may withdraw your consent at any time (although if you do revoke consent, it does not mean that SampleServe has done anything with your personal data that is unlawful).

Information You Provide to SampleServe
We collect information you provide directly to us, including when you visit our website, register for our Services and/or use one of the Services. When you use our Services you may provide information to us, both online and offline, including, for example, information you provide when you register with SampleServe, your name, organization name, email address, street address, phone numbers, fax numbers, date of birth, identifiers for devices you use to access our Services, location data, photos, videos and demographics (gender, company or organization name, occupation, language preference, city, country, postal code, area code, time zone, etc.). If you purchase Services from us, we may also store your payment information as required. We may hold and associate any information you provide us with together with information gathered from other sources, including any accounts that you choose to associate with your use of the Services, or with information we receive from other companies.

Information SampleServe Collects Automatically
When you use the Services, we automatically collect some information. We may collect information about your usage of and activity on our Services. When you visit our websites, information we may automatically log includes, for example, your operating system, Internet Protocol (IP) address, access times, browser type and language and the website that you visited before visiting our website.

Information Collected Through Third Parties
We may use third-party ad service providers to serve ads in our Services. We may also use third parties to deliver or help us to deliver SampleServe-branded ads to you on third-party websites. To deliver these ads, third parties automatically collect certain information about you and your use of the Services. This information may include visits to the websites, your IP address, your internet service provider, and the browser that you use to visit our websites. Third parties may collect information by using cookies. We may use information collected through third-party cookies or beacon in our Service or email for purpose to serve better ads to on third-party websites. We may know when you visit SampleServe websites after you browse such third-party websites and use the information collected about you to serve tailored ads to your interests through our Services or third-party service.

SampleServe Use of Your Information
We may use your information, including personal information, as follows:
    - To provide requested services or perform a contract with you;
    - To provide and deliver products and Services that you request;
    - To process the post transaction requested by you;
    - To send you information related to your requests, queries and purchases, including confirmations, invoices, technical notices, updates, security alerts and support and administrative messages; where we have your consent to send you marketing communications, including about promotions, rewards, upcoming events and news about products and services offered by SampleServe; where we have a legitimate interest in improving your customer experience;
    - To operate and improve our websites, Services and marketing;
- To respond to your comments and questions and provide customer service;
   - To compile information to be able to provide you with a personalized and customized experience, content, marketing and recommendations across our Services (in line with your choices as relates to receiving any direct marketing communications);
    - To filter the content to be displayed as part of the Services;
    - To compile usage and other statistics and insights relating to the Services;To prevent, investigate and deter against fraudulent, unauthorized or illegal activity, and ensure network and information security;
    - To facilitate sharing of information and content that you choose to upload via social media;
    - Where we have a legal obligation, to protect, investigate and deter against fraudulent, unauthorized or illegal activity;

Where your personal information is necessary for us to be able to provide you with requested services we make this clear on collection. If you decline to provide us with this information  or object to continued processing of this information we will be unable to provide such requested services to you. If you object to the processing of your personal data for marketing communications or if you withdraw your consent, we are obliged, according to data protection law, to enter the required data (name, e-mail address) in our internal emailing system in order to ensure the ongoing observance of your objection or of your withdrawal of consent. We will use your blocked data exclusively for this purposes.

Your Location Data
When you use certain Services, we may collect, process, store and share your precise location data. This location information may include real-time geographic location of a device you are using to access our Services. It may also include the names of places that you have been to determine, log or share your location, places that mark you on a map, the geographic location, dates and other metadata of blogs, photos or videos you have uploaded to social media, routes that you have traveled, and the dates and times you were at certain locations.

Information We Share
We may share your personal information as follows where it is lawful to do so: WITH YOUR CONSENT. We share your personal information with ad network providers where you have given your consent. We also share your personal information with co-branded partners where you have consented to this. Our partners’ use of your personal information will be subject to their privacy policies. For the purposes of a business deal (or negotiation of a business deal) involving a sale or transfer of all or a part of our business or assets. Business deals may include any merger, financing, acquisition or bankruptcy transaction or proceeding. For legal, protection, security and safety purposes to comply with laws or regulatory requirements and to respond to lawful requests and legal processes; to protect the rights and property of SampleServe, our agents, customers and others, including enforcing our agreements, policies and terms of use and protecting our network and physical assets; and/or in an emergency, including protecting the safety of our employees and agents, our customers or any other person.

Information that we collect may be retained for as long as needed to fulfill the purposes outlined in the “SampleServe Use of Your Personal Information” section above, or for a period of time specifically required by applicable regulations or laws such as retaining the information for tax and accounting purposes. When determining the relevant retention periods, we will take into account factors including our contractual obligations and rights in relation to the information involved; legal obligations under applicable laws to retain data for a certain period of time; statute of limitations under applicable laws; potential disputes; and guidelines issued by relevant data protection authorities. We strive to adhere to information minimization, utilizing your personal data only for specified purposes and only for the time required. We securely erase your information once the information is no longer needed. Please contact us if you would like more information on how long we retain your information.

Information Choice and Changes
We make sure that our marketing emails tell you how to “opt out” of receiving further marketing emails. If you opt-out, we may still send you non-marketing emails. Non-marketing emails include emails about your accounts and our business dealings with you and may include a request that you participate in surveys related to your use of, and satisfaction with, the Services. You may send requests about your personal information to us through our contact information below. You may request to change contact choices or marketing choices and to update, access, delete or make other changes regarding your personal information or content that you post on the Services in line with your rights above. We may not honor all such requests unless required by law. When you use our Services, we and third parties may give you choices about certain mechanisms for tracking, including tracking of your online activities over time and across different websites, Third-Party Sharing Services, third-party platforms. We may provide you with settings that allow you change how we, and others, collect certain information about you. Many browsers are set to accept cookies unless and until you change your settings. Removing or rejecting our cookies could affect how our websites and Services work for you and could delete or disable opt-out cookies set by us and third parties. There are many other ways in which web browser signals and similar mechanisms can indicate your choice to disable tracking, and we may not be aware of nor honor every such mechanism.

Where SampleServe Stores Your Information and the Transfer of Your Information
The information that we collect may be stored on our servers and transferred to, stored and processed in the United States and any other country where SampleServe maintain facilities, depending on where you use our services.

Contact Information
We welcome your comments or questions about this Policy. Please email us at You may also contact us in writing at the address listed below:

Sample Serve, Inc.
444 Cass St Suite 203-B, Traverse City, MI 49684
Attention: Administrator

Changes to Privacy Policy
We may make changes to this Policy. If we make any changes to the Policy they will be posted on this page and we will change the “Last Updated” date below.