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Thank you for participating in our survey! Our goal is to make SampleENV powerful, yet easy to use, and your feedback is helpful and appreciated!

Functionality? - Does the SampleServe Mobile field application perform the functions you expected it to perform? As a 0 to 10 value of expectations met (10 being the highest), where would you rank the functionality of the SampleServe mobile field app?

1 - Low2345678910 - High

Ease of use? – How easy is the SampleServe mobile field application to learn and use? On a scale of 1 to 10, 1 being difficult and 10 being very easy, how easy did you find the SampleServe mobile field application software to learn and use?

1 - Difficult2345678910 - Very Easy

Performance? - How well did the SampleServe mobile field application work? Did it start up and run smoothly and quickly? Did it crash or get stuck on certain screens? On a scale of 1 to 10, 1 being it performed poorly and 10 being it performed very well, how well did you find theSampleServe mobile field app did in performing its tasks?

1 - Difficult2345678910 - Very Easy

Compatibility with existing data Systems? - How well did the SampleServe mobile field application integrate with your existing workflow and systems? Was it easy to integrate into your current processes and systems or did you have difficultly moving data from you current processes and systems? On a scale of 1 to 10, 1 being it was very difficult to integrate and10 being it was very simple to integrate, how well did you find the application was to integrate into your current processes and data systems?

1 - Difficult2345678910 - Very Easy

Customer Support? - How well did theSampleServe staff provide customer support for your adoption of the mobile field application? Did they offer and provide all the training you needed and answer your questions in a timely fashion? On a scale of 1 to 10, 1 being training and support was nonexistent, and 10 being you had all the training you needed in a timely fashion, how did you find the customer support for the SampleServe mobile field application?

1 - Difficult2345678910 - Very Easy

Cost? – When comparing the costs of the SampleServe mobile field application against the benefits provided by the application, how do you rank the costs/benefit of the application? On a scale of 1 to 10, 1 being the cost/benefit is low (price is too high) and 10 being the cost/benefit is good (price is fair or good), how would you rate the cost/benefit SampleServe mobile field application?

1 - Too High2345678910 - Good/Fair

On a scale from 0-10, how likely are you to recommend SampleServe
to a friend or colleague?

Not at all likely

Neutral

Extremely likely

Not at all likely

01234

Neutral

56789

Extremely likely

10

Feel free to add any additional comments. We promise to read every one!Leave us your name and email and company

Thank you! Your Review is Greatly Appreciated!

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12935 S.West Bay Shore Dr., Suite 200
Traverse City, Michigan 49684

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