SampleServe Lab App: Top 4 Benefits

Russell Schindler

SampleServe’s team has worked with numerous environmental laboratories across the US. We’ve heard time and time again the Lab pain-points of, client communication, surprise bottle rush orders, improper or illegible chain-of-custody forms and several other issues rooted in paper COC and manual data entry.

What if we told you, there is a solution to all these pain-points and it’s at no cost? Too good to be true? Take a look at these Top 4 Benefits of SampleServe’s Free Lab App available on the Google Play Store right now.

1.     Digital Chain-Of-Custody; Go Paperless!

No more illegible handwriting on a COC! SampleServe’s Patented “Digital Chain-of-Custody” (D-COC) with built in 3-part authentication is used to digitally document the who, when, and where of sample collection and sample delivery to the laboratory.

How D-COC Works:

When a sample is collected, we verify the sampler’s identity 3 ways;

1.    The Users username & password; remember security 101 “never give out your password”,

2.    The Users signature; signed digitally with your finger on the screen,

3.    A User selfie; yes, you read that right, a selfie collected with each sample.

In addition, at sample collection and every exchange of custody, both a GPS and a timestamp are collected automatically. So, we know with certainty, the who, when and where of every sample collected and the delivery path to the laboratory. Watch this short video below for a complete explanation.

In order to do a custody transfer with another party, both users identify the samples they are relinquishing and receiving custody of. They then both go through the same 3-part authentication process. The platform recognizes, in real time, that the new person is in possession of the samples transferred. Again, the time and GPS location are recorded for both parts of the custody transfer.

The SampleServe D-COC is delivered both as a PDF file and a CSV file that is directly uploadable to the laboratories LIMS system. The D-COC makes it very clear about the details of who had the samples and when. The D-COC can be converted into a paper chain-of-custody at any point, if needed, without losing any of the custody details.

2.    Real-Time View & Notification

With SampleServe’s free Lab App you can enjoy knowing what projects are scheduled, when sampling projects in the field have commenced, when sample projects are complete, and when samples have been shipped.  You will see all the details of the D-COC well before the samples have even arrived at the lab.

This provides a better way to manage your team's time and reduce frustration and stress. To get a glimpse of how the SampleServe free Lab App interface works with inbound shipments watch this short video below.

3.   Log Samples In Seconds & Eliminate Transcription Errors

The SampleServe free Mobile Field App prints both bar-coded and QR coded labels in the field at the time of sampling. The smaller QR code label is placed on the lid of each bottle for easy scanning. All sample details are in text on the label on the side of the bottle.

When a sampling project is complete, or a set of samples are being shipped, a D-COC is prepared by the user and the lab is automatically notified of the incoming shipment. Once the lab receives the samples, the lab uses the free Lab App to log the samples in at the lab. Watch the video below to see an example.

In the video you can see over 50 sample containers are logged in and accounted for in under 10 seconds, with zero transcription errors. Doing this manually would typically take 30-45 minutes. At last, no more hassle trying to read handwriting or individually typing samples in. All the sample collection data, bulk uploaded to the LIMS, instantly.

4.   Digital Lab COC Login Checklist

Currently most labs use a paper COC checklist that documents the condition of samples for each chain-of-custody or cooler received by the laboratory. The checklist is typically completed by one or more technicians and then manually scanned as a pdf. and exported to a database associated with that COC.

SampleServe's free Lab App handles checklists digitally and customizable, saving a substantial amount of time and hassle. Watch the below video for a brief explanation.

Ultimately, SampleServe’s Lab App increases a labs productivity, providing more time to test, analyze, and allow for more business with quicker turnaround times; which can make you more competitive in your tough market.

Have any questions? Feel free to schedule a demo to learn more and answer any questions.

Written by

Russell Schindler


Russell Schindler is the founder and CEO of SampleServe, Inc. a company specializing in collecting environmental samples, data automation and environmental reporting. Mr. Schindler also founded Compliance, Inc. an environmental engineering company with offices in Detroit and Traverse City, MI. Russell is a Professional Geologist and a graduate of Western Michigan University and holds 7 patents related to environmental groundwater remediation and environmental data management and digital chain-of-custody.

Russell is the founder and host of a monthly technology meetup group in northern Michigan call

Russell is an avid sailboat racer and has completed 14 Chicago to Mackinaw races and 6 Port Huron to Mackinaw races.